Refunds and guarantee

Last updated October 20, 2026

Love your first order, or get your money back

If you don't like your first Melt Daily order for any reason, email [email protected] within 30 days of delivery and we'll refund the full price of that first order. You don't need to send anything back. The guarantee covers your first order only, once per customer and household.

Damaged, wrong or missing orders

If an order arrives damaged, has the wrong tins, or never arrives, email us within 14 days of the delivery date (or expected delivery date) with your order email and a photo if something is damaged. We'll send a replacement or refund the affected tins, your choice.

Other returns

Because these are dietary supplements, we can't accept returns of opened tins outside the first-order guarantee. Unopened tins can be returned within 30 days of delivery for a refund of the tin price; return shipping is paid by you. Email us first and we'll send the return address.

Membership renewals

If a renewal charges before you meant to cancel and the order hasn't shipped yet, email us and we'll cancel the order and refund it in full. If it has already shipped, the returns rules above apply.

How refunds are paid

Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show them.

Contact

Melt Daily is operated by Chet Hefton, 2600 Freeman St, Anna, TX 75409. Email [email protected]. We reply within 1 business day.